Applying for on-Post Housing.

This has been the most Frustrating Part of this PCS so far. in the Middle of January we FINALLY got Toms Leave Form. We needed that Leave Form in order to get on the waiting list for on post housing. Well we started applying for housing on the Ft hood housing page right away, uploaded all the infos and hoped we will be put on waitinglist. After a few days i checked the online page again, and we were still on no list. So T called Hosuing, noone answered we tried for a few days until we finally got a hold of someone!.
She said that we cant use the online application and she would send us the forms that needed to be signed. That was right before the movers came on Feb. 1st...... well a few days later we still had no forms, so T called them again!. this time they sent them to us while we waited on he phone!. Tom printed those forms asap and we filled them out and mailed them back {email} to housing that was on Fev 14th. on the 16th housing wrote us that they never received the part with the signed Documents and we would have to redo that, which i did!!!. T called them again yesterday to make sure they got our paperwork, since they did not give us a confirmation email!.
after 3 hours of trying to get a hold of them T finally talked to Housing Division JUST to be told that we will be on an "inactive WL" until THE DAY WE GET THERE!!!!, Why in the FUCK did we go through all this pain if we are not put on WL until the day we get there anyways! i am SO frustrated!!!!! Waitinglist {according to the housing page} is 0-1 month for an E5 / 4Bdr House! we are only authorized 10 days in the hotel.... what am i going to do???????